Full-Time Strategic Accounts & Contracts Analyst

Contracts and Account Management

• Qualify accounts through a contract/account assessment process, including onboarding and offboarding accounts into various programs, such as GPO contracts, Government accounts, client contracts, and client price lists.
• Collaborate with Sales and SMEs on steps required to improve the qualification status of accounts preparing for promotion to the next contract tier.
• Identify obstacles and make recommendations for advancing accounts into Strategic Account programs/contract tiers.
• Report current account assessment status and identify tasks required to progress or demote accounts to strategic account qualification tiers.
• Lead in the identification of unhealthy accounts and present analysis to the client marketing team with actionable steps to target and market to these clients.
• Month-end reporting and processing of various rebates.

Pricing

• Manage client pricing, contract pricing, and custom price lists.
• Review pricing and make recommendations for adjustments to stock and custom pricing.
• Analyze competitor pricing, create reports, and make recommendations for price points, market pricing, and web price points.
• Lead the annual price review process which includes analysis of cost changes, GPO contracts, client contracts, list prices, web prices, and other annual price change activities.
• Prepare client price lists with updated pricing, manage timelines, and ensure price changes are sent on time.

Data

• Lead the gathering and organizing of history/data required for strategic sales reviews on the business and client sales.
• Utilize data to perform complex sales analyses as they relate to business unit goals.
• Independently analyze sales trends and make proactive recommendations on business unit goals.
• Analyze and organize data and insights from Business Objects, WCSS, Access, Excel, Google Docs, and/or Salesforce into the Strategic Account Plan and TAM assessments.
• Lead TAM model analysis and utilize it to identify current account sales growth upside.
• Leads monthly client sales trend analysis including top-performing and/or underperforming clients, identifies gaps and root causes, and makes recommendations.
• Leads in the development of documentation and track KPIs that can directly tie to success, progress, and results of the project plans. Maintain KPI dashboards.
• KPIs are reported to the Sales Director to track results and make independent recommendations on adjustments to ensure the achievement of objectives.

Other duties as assigned

Skills and Certifications

• Industry knowledge preferred
• Experience working with large amounts of data, financials, and processing reporting.
• Excellent communication skills, with the ability to state messages clearly by using language that is easy for others to understand with clients and upper management.
• Able to communicate and interact with a variety of internal/external customers and/or co-workers at the level of detail required to resolve issues of moderate complexity.
• Ability to work independently and make proactive recommendations from data.
• Expert in Microsoft Excel, financial reporting/processing, Google Forms, and/or Google Sheets
• Proficient in Salesforce and sales trend reporting and analysis.
• Able to apply strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments.
• Problem-solving abilities with a focus on driving results and achieving objectives through data management tied to business unit goals.
• Ability to navigate ambiguity, adapt to change, and work in a fast-paced, dynamic environment.
• Exceptional project management and organizational skills, with the ability to manage multiple initiatives and priorities simultaneously.
• Strong analytical mindset, with proficiency in data analysis, performance tracking, and reporting.
• Excellent management, organizational skills, and detail-oriented.
• Strong adaptability and capacity to work in fast-paced environments.
• Ability to evaluate and prioritize requests based on importance and expected return.
• In-depth understanding of organizational data flow and its use in decision-making.

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