Full-Time Technical Operations Engineer

Technical Operations Engineer

Location: Remote, US

Department: Engineering

Type: Full-Time, Exempt

Experience: 3+ Years

Salary Range: $95,000 - $115,000 (+bonus, equity, benefits)

Core Hours: 9 AM - 1 PM PST / 12 - 4 PM EST

tvScientific is the first and only CTV advertising platform purpose-built for performance marketers.

Role SummaryWe’re looking for a Technical Operations Engineer to help scale and execute our technical operations processes. This role is ideal for someone who’s customer-obsessed, energized by solving technical challenges, and eager to grow their career in a fast-paced startup environment. You’ll report to the Director of Technical Operations and work closely with cross-functional teams across Engineering, Product, and Customer Success.

What You'll Do

1. Client Solutions
   • Serve as a technical advisor for customers, helping design and develop complex integration solutions
   • Build strong relationships and troubleshoot customer issues throughout onboarding, launch, and beyond
   • Provide hands-on technical support to ensure successful data flow and integration
2. Internal Operations & Collaboration
   • Partner with Product and Engineering to develop specs for new features and integrations
   • Lead and contribute to cross-functional projects that span infrastructure, delivery, and support
   • Automate and optimize internal workflows and technical operations processes
   • Translate business needs into actionable reports and dashboards
   • Collaborate across teams to prepare and deliver data-driven insights
   • Write and debug advanced SQL queries for internal and external reporting
   • Investigate data issues and provide clear recommendations or resolutions
   • Manage automated report generation and distribution
3. Partner Integrations
   • Lead external partner integration projects, from gathering requirements to coordinating with external engineering teams
   • Collaborate with internal stakeholders to evaluate partnership opportunities and ensure seamless technical alignment
4. Education & Enablement
   • Act as a subject matter expert across Engineering, Sales, and Customer Success
   • Improve internal and customer-facing documentation to reduce friction and ticket volume
   • Communicate technical concepts clearly to both technical and non-technical audiences

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