Full-Time Test Manager

• Lead customer-facing test assurance activities.
• Write bid responses relating to testing and provide estimations.
• Define and implement test strategies and generate Requirements Traceability Matrices.
• Develop and implement detailed test plans.
• Coordinate test environments and prepare teams for all test phases.
• Manage internal and external test resources.
• Identify opportunities for test automation.
• Ensure rigorous test reporting, metrics, and defect management.
• Drive continuous improvement in test processes.
• Ensure compliance with NEC’s Quality Management Processes.
• Collaborate with cross-functional teams.
• Communicate effectively with customers.

• Demonstrable experience in IT, with at least 5 years in a Test Lead or Test Manager role.
• Proven customer-facing experience, especially in a public sector.
• Demonstrable experience writing bid responses and defining effort estimates.
• Strong background in test assurance and quality governance.
• Experience producing Test Strategies and detailed test plans from scratch.
• Prior experience in test process improvement and Agile testing frameworks.
• Strong organisational and resource management skills.
• Understanding and experience with test automation frameworks/tools.
• Excellent communication and stakeholder management skills.
• Ability to build strong relationships with diverse stakeholder groups.
• Attention to detail with a focus on quality and continuous improvement.
• Self-motivated, proactive, enthusiastic, and committed to testing.
• Ability to build strong relationships with a diverse range of technical stakeholders.
• Work effectively in collaboration cross-functionally.
• General understanding with business workflows, data domains and enterprise concepts

• Experience working in the Public Safety sector or Emergency Services.
• Experience coordinating offshore and onshore test teams.
• Experience with Agile tools like JIRA, Confluence.

• Senior Stakeholder and customer management
• Risk-based testing approach
• Ability to work under pressure and to tight delivery deadlines
• Excellent interpersonal skills with ability to motivate and drive team to delivery to highest quality standards within agreed timescales
• ISTQB Foundation Certification (minimum requirement). ISTQB Advanced Test Manager or equivalent (desirable).

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