Full-Time Test Manager

NEC Software Solutions seeks an experienced Test Manager/Lead to oversee customer-facing Test Assurance for Public Safety software products. Primary owner for planning and executing all aspects of customer test assurance, including contribution to bids, coordination of test teams, and ensuring the delivery of high-quality, defect-free software.

• Lead customer-facing test assurance activities for NEC’s suite of Public Safety Products.
• Write bid responses relating to testing and provide accurate estimations for all test assurance activities.
• Define and implement test strategies and generate full Requirements Traceability Matrices (RVTM).
• Develop and implement detailed test plans aligned with customer and project requirements.
• Coordinate test environments and prepare teams for all test phases (SIT, UAT, SAT, OAT, etc.).
• Manage internal and external test resources, including scheduling for releases and coordinating onshore/offshore teams.
• Identify opportunities for test automation and oversee implementation of automated test cases where feasible.
• Ensure rigorous test reporting, metrics, and defect management to provide visibility to stakeholders.
• Drive continuous improvement in test processes, standards, and toolsets in alignment with Agile practices (Scrum/Kanban).
• Ensure compliance with NEC’s Quality Management Processes.
• Collaborate with cross-functional teams including Business Consultants, Product Owners, Delivery Managers, and Technical SMEs.
• Communicate effectively with customers and represent test assurance activities during customer meetings, steering committees, and governance boards.

• Essential
  • Demonstrable experience in IT, with at least 5 years in a Test Lead or Test Manager role.
  • Proven customer-facing experience, especially in a public sector.
  • Demonstrable experience writing bid responses for testing workstreams and defining effort estimates.
  • Strong background in test assurance and quality governance in complex enterprise software delivery.
  • Experience producing Test Strategies, RACI matrices, and detailed test plans from scratch.
  • Prior experience in test process improvement and Agile testing frameworks.
  • Strong organisational and resource management skills.
  • Solid understanding and hands-on experience with test automation frameworks/tools.
  • Excellent communication and stakeholder management skills.
• Desirable
  • Experience working in the Public Safety sector or Emergency Services.
  • Experience coordinating offshore and onshore test teams.
  • Experience with Agile tools like JIRA, Confluence.
• Required Knowledge, Experience and Attributes
  • Senior Stakeholder and customer management
  • Risk-based testing approach
  • Ability to work under pressure and to tight delivery deadlines
  • Excellent interpersonal skills with ability to motivate and drive team to delivery to highest quality standards within agreed timescales
  • ISTQB Foundation Certification (minimum requirement). ISTQB Advanced Test Manager or equivalent (desirable).

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