Full-Time Test Manager (Security Clearance required)

Overview

NEC Software Solutions is seeking an experienced Test Manager/Lead to oversee and drive customer-facing Test Assurance activities for Public Safety software products. You will be primary owner for planning and executing all aspects of customer test assurance.

Main Responsibilities

• Lead customer-facing test assurance activities for NEC’s suite of Public Safety Products.
• Write bid responses relating to testing and provide accurate estimations for all test assurance activities.
• Define and implement test strategies and generate full Requirements Traceability Matrices (RVTM).
• Develop and implement detailed test plans aligned with customer and project requirements.
• Coordinate test environments and prepare teams for all test phases (SIT, UAT, SAT, OAT, etc.).
• Manage internal and external test resources.
• Identify opportunities for test automation and oversee implementation of automated test cases where feasible.
• Ensure rigorous test reporting, metrics, and defect management to provide visibility to stakeholders.
• Drive continuous improvement in test processes, standards, and toolsets in alignment with Agile practices (Scrum/Kanban).
• Ensure compliance with NEC’s Quality Management Processes.
• Collaborate with cross-functional teams.
• Communicate effectively with customers.

Experience & Skills Essential

• 10+ years of experience in IT, with at least 5 years in a Test Lead or Test Manager role.
• Proven customer-facing experience, especially in a public sector.
• Demonstrable experience writing bid responses for testing workstreams and defining effort estimates.
• Strong background in test assurance and quality governance in complex enterprise software delivery.
• Experience producing Test Strategies, RACI matrices, and detailed test plans from scratch.
• Prior experience in test process improvement and Agile testing frameworks.
• Strong organisational and resource management skills.
• Solid understanding and hands-on experience with test automation frameworks/tools.
• Excellent communication and stakeholder management skills.
• Ability to build strong, trust-based relationships with diverse stakeholder groups.

Required Knowledge, Experience and Attributes

• Senior Stakeholder and customer management
• Risk-based testing approach
• Ability to work under pressure and to tight delivery deadlines
• Excellent interpersonal skills with ability to motivate and drive team to delivery to highest quality standards within agreed timescales
• ISTQB Foundation Certification (minimum requirement).

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