Full-Time Transformation Success Architect

As a Transformation Success Architect, you are a critical part of the Transformation Success Architecture Team, ensuring our most important customers have a successful deployment and security operations transformation with XSIAM. You will act as the technical orchestrator for large and complex XSIAM deployments, engaging after the technical win and seeing the project through to production. Your primary goal is to make sure the customer realizes value rapidly by educating their operations teams on XSIAM capabilities and helping them apply these to their own SOC workflows.

Your Impact:

• Serve as the single technical orchestrator for large, complex, and strategic XSIAM deployments.
• Direct Professional Services (PS), Solutions Consulting (SC), and Domain Consulting (DC) resources, orchestrating workstreams to ensure a successful customer deployment.
• Educate and align customer security operations teams with XSIAM capabilities.
• Coach and train field DC and PS teams during deployments.
• Define, develop, disseminate, and improve best practices, templates, and knowledge.
• Provide technical and product consultation while managing escalations.
• Lead customer workshops and gap analyses to assess customer needs.
• Document improvement recommendations from deployments.
• Help transition the team's focus long-term to a "health check" process.

Your Experience:

• Senior level technical acumen with XSIAM/SIEM solutions.
• Excellent customer-facing communication skills.
• Demonstrated ability to coordinate resources across multiple internal and external organizations.
• A coaching and training mindset.
• A "scale mindset" with a focus on using AI for data collection.
• Ability to handle 4-5 concurrent deployment engagements.
• Strategic mindset with strong problem-solving, analytical, and critical thinking skills.

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