Full-Time Trust & Safety Operations Analyst

Analyst position is a key role within the Operations function at Cint.

Fast-paced environment. We redefine the online market research industry. Candidates with a proactive approach will thrive.

Remote working position. US EST hours.

Role Purpose and Responsibilities:

• Communicate and liaise with different departments to handle requests and quality escalations.
• Prepare reports and share insights into quality findings.
• Drive or be part of quality programs.
• Proactively monitor and track internal data to identify unusual spikes/dips in traffic.
• Contribute to new tool and product development.
• Update product and internal documentation.
• Explore avenues to improve the overall quality function.

Minimum Experience: 2-3 years in the Market Research service industry.

Skills:

• Data Analysis: Spot patterns and irregularities within data sets.
• Organization: Highly organized and proactive, handling multiple tasks.
• Commercial Awareness: Understand impact of actions.
• Communication: Clear communication and relationship building.

Technical Requirements:

• MS Office Proficiency: Excel (V-lookups, Pivot tables), de-duplication checks.
• Data Handling: Handling Market Research data checks and validation.
• Large File Manipulation: Manipulate large files.

Knowledge of Sampling criteria and panel handling is a plus.

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