Full-Time Unemployment Claims Analyst - Remote

We are looking for an Unemployment (UI) Claims Analyst to partner with our clients in managing the unemployment claims process and guide communication between the employer and the state agencies.

What you'll do:

1. Coordinate with clients to gather all relevant information necessary to respond to an unemployment claim
2. Prepare and submit a comprehensive response to the unemployment claim that provides the best chance of a successful outcome
3. Field, assess, and respond to requests for additional information from state agencies
4. Develop partnerships with client contacts and use those relationships to coach on what additional steps or processes they might use to have more successful outcomes in the future
5. Analyze unfavorable determinations and advise clients on likelihood of success on appeal
6. File appeals to determinations with state agencies to request hearings be scheduled

You will be:

• Collaborative – partner with fellow team members, and peers; connect ideas across internal and external opportunities
• Creative and Curious – challenge traditional approaches, inquisitive with a fondness for looking for new opportunities
• Determined and Disciplined – optimistic about what can be; persistent, seeks high levels of activity; demonstrate a fierce commitment to challenging the status quo

Requirements:

• 3+ years experience in unemployment claims management industry
• Experience prioritizing multiple work items
• Must remain flexible
• Must be a self-starter and able to work autonomously

What is the last date for applying to the job?

Which countries are accepted for this remote job?