Full-Time Virtual Medical Assistant

• Patient care: Prepare patients for physician visit
• Connect with patients, ensure video and audio work, add interpreters as needed
• Obtain signed telehealth consent
• Obtain photos of insurance cards
• Clinical duties: Prepare patients for physicians
• Document up to date med list with dosing
• Document Medical History
• Document Primary Complaint
• Administrative tasks: Schedule follow up appointments
• Appointment confirmation calls for next day
• Chart checks
• Chart Prep for visits for the next day
• Discover and recommend better ways to communicate, connect, and build relationships with Heartbeat patients
• Proactively identify opportunities for improvement and risk mitigation
• Execute policies that promote the best patient experience

• High school diploma or equivalent
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required
• 1-3 Years of experience as a Medical Assistant
• Exceptional people skills and a GREAT communicator
• Passion for delivering an outstanding patient experience
• Detail-oriented with a focus on processes
• Fast learner while being flexible and adaptable
• Outstanding organizational and multitasking abilities
• Self-driven and excited to support new technology
• Experience with providing virtual care to patients is a plus

• We're mission-driven: we're revolutionizing the way cardiovascular care is delivered
• Up for the challenge: make a big impact by joining a fast-growing team in its early stages
• Great people: become a part of something incredible, and do it with an exceptionally talented, multidisciplinary team.
• We care about diversity: diversity allows us to build an excellent patient experience.

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