ITSM Remote Jobs
Find remote jobs requiring ITSM skills. Apply now and work from anywhere.
ITSM stands for IT service management. It covers the practices and processes used to design, deliver, operate, and improve how IT supports an organization. Everyday work includes handling incidents, managing changes, tracking requests, and keeping services reliable and measurable.
In remote roles ITSM brings structure and clarity. Clear processes help teams respond to issues quickly across time zones. Good ITSM reduces downtime, improves customer experience, and makes handoffs between people smoother. It also gives managers the data they need to improve services over time.
Many industries rely on ITSM to keep their technology and services running. Remote positions that use ITSM appear in areas such as:
- Technology and software companies
- Financial services and banking
- Healthcare and life sciences
- Education and online learning
- Retail and e-commerce
- Government and public sector
To develop ITSM skills, combine practical experience with ongoing learning. Work on real processes, practice incident response, and focus on clear communication. Seek feedback and learn from metrics to make steady improvements.
- Learn common frameworks and service practices and apply them in projects
- Get hands-on with ticketing and service management tools
- Practice incident drills and change planning with peers
- Improve documentation, run retrospectives, and use metrics to guide decisions
- Join communities, take courses, and seek mentorship to grow
Senior Staff Engineer, ServiceNow
India
1 day ago
Glide API
Integration Hub
ITSM
Nagarro
Full-Time
Expert
Lead - Solutions Engineer (Verticals)
New York, NY
1 day ago
ITSM
Pre-sales
SAAS
Freshworks
Full-Time
Experienced
YEAR $136085 - $168105
Lead Solution Engineer (Dutch Speaking)
London, United Kingdom
3 days ago
Cloud Infrastructure
Dutch Language
ITSM
Freshworks
Full-Time
Experienced
Senior Staff Engineer, ServiceNow ATF
India
3 days ago
Defect Management
ITSM
ServiceNow ATF
Nagarro
Full-Time
Expert
Account Executive - Enterprise (SLED)
Austin, TX
4 days ago
ITSM
Pipeline Management
SaaS Sales
Freshworks
Full-Time
Experienced
YEAR $105000 - $165000
Principal Engineer - ServiceNow
India
1 week ago
AI/ML Integration
Enterprise Architecture
ITSM
Nagarro
Full-Time
Expert
Solution Consultant - Large Enterprise (Southeast)
Atlanta, GA
3 weeks ago
End User Computing
ITSM
Presales
Nexthink
Full-Time
Experienced
Director, Product & Solutions Marketing
San Diego, California
3 weeks ago
AI-Native Marketing
Go-to-Market Strategy
ITSM
ServiceNow
Full-Time
Senior Manager
YEAR $173200 - $303100
Service Desk Manager
Shirley, United Kingdom
1 month ago
ITIL V4
ITSM
P&L Management
Wavenet
Full-Time
Manager
Director, Product & Solutions Marketing
San Diego, California
1 month ago
AI-Native Marketing
Go-to-Market Strategy
ITSM
ServiceNow
Full-Time
Senior Manager
YEAR $173200 - $303100
Analista Sênior de Governança de TI e Cibersegurança
São Paulo, Brazil
1 month ago
Gestão De Programas
Gestão De Riscos
Gestão De Vulnerabilidades
Experian
Full-Time
Entry Level
Manager, Application IT Support
United States
1 month ago
ITIL
ITSM
Service Desk Management
Experian
Full-Time
Manager
End User Services Tower Lead
Guangzhou, China
1 month ago
DaaS
ITIL
ITSM
Avery Dennison
Full-Time
Manager
Senior Service Desk Specialist (Mandarin)
Bengaluru, India
1 month ago
Endpoint Management
ITSM
Mandarin Chinese
Endava
Full-Time
Experienced
Lead Solution Engineer
Munich, Germany
1 month ago
Cloud Computing
ITIL
ITSM
Freshworks
Full-Time
Experienced
Senior Customer Success Manager
Boston, MA
1 month ago
Business Acumen
Customer Success
Enterprise Account Management
Nexthink
Full-Time
Senior Manager
Desktop Support Technician
Toronto
2 months ago
Active Directory
Customer Support
Hardware Maintenance
Pathway Communications
Full-Time
Experienced
HOUR $13 - $14
Especialista Soporte Service Desk (Remoto)
Lima, Peru
2 months ago
Active Directory
ITSM
Office 365
Canvia
Full-Time
Experienced
Account Executive - Enterprise (SLED)
Boston
2 months ago
Employee Experience (EX)
ITSM
Pipeline Management
Freshworks
Full-Time
Experienced
YEAR $105000 - $165000
Senior Technical Consultant - Team Leader
Bilbao, Spain
2 months ago
CMDB Design & Data Quality
ITOM (Discovery, MID Servers)
ITSM
Inetum
Full-Time
Manager
Staff Engineer - ServiceNow (HRSD/ITSM)
India
3 months ago
HRSD
ITIL
ITSM
Nagarro
Full-Time
Experienced
ServiceNow Technical Expert
Timișoara, Romania
4 months ago
ITSM
Jira
Requirements Gathering
Bosch Group
Full-Time
Expert
Service Desk Analyst
Bengaluru, India
5 months ago
Advanced English
Customer Service
Incident Management
Endava
Full-Time
Experienced
Technical Analyst - ITSM/ServiceNow
Chicago, IL
5 months ago
Application Support
Business Analysis
Communication
Northwestern Memorial Healthcare
Full-Time
Experienced
ServiceNow Technical Expert
Timișoara, Romania
5 months ago
CSDM
ITSM
Jira
Bosch Group
Full-Time
Expert
ServiceNow SysAdmin
Lisboa, Portugal
6 months ago
Integrations (AD/LDAP/SSO/CMDB)
ITSM
JavaScript
Devoteam
Full-Time
Experienced
ServiceNow Engineer
Romania
6 months ago
Flow Designer/Workflows
ITSM
JavaScript
Accesa
Full-Time
Experienced
Technical Analyst - CMDB/ITSM
Chicago, IL
6 months ago
Application Support
CMDB
ITSM
Northwestern Memorial Healthcare
Full-Time
Experienced
Technical Analyst, ITSM Generalist
Chicago, IL
6 months ago
Application Support
Communication
ITSM
Northwestern Memorial Healthcare
Full-Time
Experienced