ITSM Remote Jobs
Find remote jobs requiring ITSM skills. Apply now and work from anywhere.
ITSM stands for IT service management. It covers the practices and processes used to design, deliver, operate, and improve how IT supports an organization. Everyday work includes handling incidents, managing changes, tracking requests, and keeping services reliable and measurable.
In remote roles ITSM brings structure and clarity. Clear processes help teams respond to issues quickly across time zones. Good ITSM reduces downtime, improves customer experience, and makes handoffs between people smoother. It also gives managers the data they need to improve services over time.
Many industries rely on ITSM to keep their technology and services running. Remote positions that use ITSM appear in areas such as:
- Technology and software companies
- Financial services and banking
- Healthcare and life sciences
- Education and online learning
- Retail and e-commerce
- Government and public sector
To develop ITSM skills, combine practical experience with ongoing learning. Work on real processes, practice incident response, and focus on clear communication. Seek feedback and learn from metrics to make steady improvements.
- Learn common frameworks and service practices and apply them in projects
- Get hands-on with ticketing and service management tools
- Practice incident drills and change planning with peers
- Improve documentation, run retrospectives, and use metrics to guide decisions
- Join communities, take courses, and seek mentorship to grow
Senior ServiceNow Technical Consultant / Developer
Bucharest, Romania
8 months ago
CMDB
CSM
ITSM
Inetum
Full-Time
Experienced
Technical Project Manager, Technical Support
Manchester, United Kingdom
8 months ago
Incident Response
ITSM
Project Management
Turnitin, LLC
Full-Time
Experienced
ServiceNow SPM Developer
Worldwide
9 months ago
GlideScript
ITSM
JavaScript
Citizant
Full-Time
Experienced
YEAR $165000 - $170000
MSP Support Specialist - ServiceNow
USA
9 months ago
Agile/Scrum
FAR/DFARS
ITIL
Cognizant
Full-Time
Experienced
YEAR $60000 - $72000
Lead Solution Engineer
San Mateo, CA
9 months ago
Communication Skills
ITSM
Presentation Skills
Freshworks
Full-Time
Experienced
YEAR $135000 - $195000
Lead Solution Engineer
San Mateo
9 months ago
Communication Skills
ITSM
Presentation Skills
Freshworks
Full-Time
Experienced
YEAR $135000 - $195000
Support Account Manager - Federal
Washington, District of Columbia
9 months ago
Communication Skills
Customer Satisfaction
ITIL
ServiceNow
Full-Time
Experienced
YEAR $102600 - $169300
Account Executive - Strategic
Boston, MA
9 months ago
Analytical Abilities
Customer-centricity
ITSM
Freshworks
Full-Time
Experienced
YEAR $127800 - $183655
ServiceNow Developer Level III
Bonifacio Global City, Philippines
9 months ago
ITSM
JavaScript
REST
Arch Global Services (Philippines) Inc.
Full-Time
Experienced
Sr. Manager, Global IT Support
Carlsbad, CA
9 months ago
Customer Service
IT Support Management
ITSM
Vuori, Inc
Full-Time
Senior Manager
YEAR $137300 - $176610
Senior Staff Engineer, ERP Workday Consultant
Remote, India
9 months ago
ITSM
Technical Design
Workday HCM
Nagarro
Full-Time
Experienced
Senior Manager, Expert Services
Austin, Texas
9 months ago
Communication
Conflict Resolution
Consulting
ServiceNow
Full-Time
Senior Manager
ServiceNow Developer
Lisboa, Portugal
9 months ago
AngularJS
ITSM
JavaScript
Devoteam
Full-Time
Experienced
Service Delivery Manager
Solihull, United Kingdom
9 months ago
Communication Skills
Customer Satisfaction
ITSM
Wavenet
Full-Time
Manager
Support Account Manager - Federal
Washington D.C., District of Columbia
9 months ago
Cloud Software
Customer Satisfaction
ITIL
ServiceNow
Full-Time
Experienced
YEAR $102600 - $169300
Support Account Manager - Federal
Washington, District of Columbia
9 months ago
Communication Skills
Customer Satisfaction
ITIL
ServiceNow
Full-Time
Experienced
YEAR $124700 - $218300
Support Account Manager
Austin, Texas
10 months ago
Account Management
Communication Skills
ITIL
ServiceNow
Full-Time
Experienced
Senior Staff Engineer, ERP Workday
Remote, India
10 months ago
Business Process Configuration
ITSM
Workday Integrations
Nagarro
Full-Time
Experienced
ServiceNow Delivery Manager
Remote, India
10 months ago
Agile Tools
ITIL Framework
ITSM
Nagarro
Full-Time
Manager
Senior Client Delivery Analyst
Toronto, Canada
10 months ago
Customer Service
ITSM
Network Troubleshooting
Sodexo Canada Ltd
Full-Time
Experienced
Advisory Solution Consultant - Life Sciences
Stamford, Connecticut
10 months ago
ITOM
ITSM
Pre-sales
ServiceNow
Full-Time
Experienced
YEAR $146000 - $241000
Lead - Solution Engineer
San Mateo, CA
11 months ago
Communication Skills
ITSM
Presentation Skills
Freshworks
Full-Time
Experienced
YEAR $135000 - $195000
Manager, Site Reliability Engineer (ServiceNow)
Englewood Cliffs, NEW JERSEY
11 months ago
Agile Methodologies
DevOps
ITSM
NBCUniversal
Full-Time
Manager
YEAR $140000 - $175000
ServiceNow Tech Lead
Madrid, Spain
11 months ago
Agile
Communication
ITSM
Inetum
Full-Time
Experienced
Senior ServiceNow Consultant
Lisboa, Portugal
11 months ago
IT Consulting
ITIL
ITSM
Devoteam
Full-Time
Experienced
Associate Principal Engineer ServiceNow
India
1 year ago
Cloud Platforms
CMDB
ITSM
Nagarro
Full-Time
Experienced
Senior Application Management Engineer
Europe
1 year ago
Application Support
Incident Management
ITIL
Accesa
Full-Time
Senior Manager
Advisory Solution Consultant - Life Sciences
Vienna, Virginia
1 year ago
ITSM
Pre-sales Solution Consulting
Sales Engineering
ServiceNow
Full-Time
Experienced
YEAR $146000 - $241000
Account Executive - Enterprise
Vancouver, Canada
1 year ago
ITSM
Pipeline Management
SAAS
Freshworks
Contractor
Experienced
YEAR $144000 - $207000