Full-Time Advanced Support Specialist

We are seeking a skilled and motivated onsite Installation Technician to join our dynamic team. You will be responsible for installing, configuring, and testing medical and non-medical hardware and software systems at customer sites, specifically at hospitals.

Key Responsibilities:

1. Installation and system testing: Install hardware equipment at hospitals, including cable pulling, rack building, and patching. Ensure systems are set up correctly and meet functionality and performance standards. Identify and address potential issues before system handover.
2. Piloting the site: Take the lead onsite by overseeing tasks, managing installation progression, monitoring equipment deliveries, and identifying potential gaps.
3. Customer facing: Interact with clients professionally and courteously.
4. Collaboration: Work closely with project managers, technical teams, and stakeholders to ensure successful installation and integration of systems. Provide feedback and recommendations for improvements.
5. Documentation: Label and maintain detailed records of installations, configurations, and issues encountered. Ensure all documentation is accurate and up-to-date.

Qualifications:

• Technical apprenticeship or degree in electrical engineering, electronics, mechatronics, media technology, or similar.
• Preferable 1-3 years of experience in a technical installation role, ideally for a healthcare company or provider.
• Good knowledge of computer and network technologies.
• Strong analytical, troubleshooting, and problem-solving skills.
• Highly motivated and customer-oriented personality with the ability to prioritize tasks and work independently.
• Excellent organization and time management skills, ability to manage several work streams simultaneously.
• Ability to work well individually and in a team environment.
• High flexibility and willingness to travel internationally up to 80% of the time.
• Excellent communication skills in English and German.
• Basic MS Office knowledge.
• Valid driving license.

Benefits:

• 30 vacation days, plus December 24th and December 31st off.
• Comprehensive training and continuing education opportunities.

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