Full-Time Advanced Support Specialist

We are seeking a skilled and motivated onsite Installation Technician to join our dynamic team.

You will be responsible for installing, configuring, and testing medical and non-medical hardware and software systems at customer sites, specifically at hospitals.

This role requires excellent technical expertise, flexibility, and strong problem-solving ability.

Key Responsibilities:

1. Installation and system testing: Install hardware equipment at hospitals, including cable pulling, rack building, and patching. Ensure all systems are set up correctly and meet functionality and performance standards. Identify and address any potential issues before system handover.
2. Piloting the site: Oversee tasks to be executed and manage installation progression. Monitor equipment deliveries and identify potential gaps.
3. Customer facing: Interact with clients in a professional and courteous manner.
4. Collaboration: Work closely with project managers, technical teams, and other stakeholders to ensure successful installation and integration of systems. Provide feedback and recommendations for improvements.
5. Documentation: Label and maintain detailed records of installations, configurations, and issues encountered. Ensure all documentation is accurate and up-to-date.

Qualifications:

• Technical apprenticeship or degree in electrical engineering, electronics, mechatronics, media technology or similar.
• Preferable 1-3 years of experience in a technical installation role, ideally for a healthcare company or provider.
• Good knowledge of computer and network technologies.
• Strong analytical, troubleshooting, and problem-solving skills.
• Highly motivated and customer-oriented personality with the ability to prioritize tasks and work self-sufficiently.
• Excellent organization and time management skills, ability to manage several work streams simultaneously.
• Ability to work well individually and in a team environment.
• High flexibility and willingness to travel internationally up to 80% of the time.
• Excellent communication skills in English; German is a plus.
• Basic MS Office knowledge.
• Valid driving license.

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