Full-Time Analyst, Revenue Assurance

• Performing detailed customer audits that identify revenue recovery and cost savings opportunities
• Isolating and researching services, analyzing the business drivers, determining root cause, and working with functional and business teams to resolve leakage issues
• Conducting variance reporting, root cause identification, and error resolution resulting in revenue recovery or cost savings
• Designing and implementing financial assurance controls including source data acquisition, normalization, and automation. Implementing new control points and metrics as the business changes
• Leading efforts that prevent revenue leakage, reduce cost, increase revenue and reduce defects
• Auditing and evaluating customer’s invoices, contracts, and orders to ensure revenue is billed appropriately
• Monitoring usage trends and control points
• Optimizing business intelligence including query development and data analysis
• Building and running queries and conducting complex data analysis
• Supporting adhoc requests and projects as requested by the supported organizations and teams

• Bachelor’s degree in Finance, Accounting, Business, or related field
• 3+ years of experience in Revenue Assurance
• Strong project management and planning skills
• Strong PC software application skills including spreadsheets, databases, and presentation software
• Analytical mind which can process information logically delivering value added analysis
• Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management.
• Relationship-builder and strong listening skills
• Demonstrates competence, professionalism, and leadership presence
• Well–organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments
• Demonstrates integrity and the highest ethical standards in all aspects
• Ability to learn complex systems, process quickly and be able to convey that knowledge to others.
• Be a "self-starter" committed to customer satisfaction/project delivery and able to respond to rapid change within the business

• Telecommunications industry revenue assurance experience
• Telecommunications experience with understanding and navigating Tariffs
• Telecommunications background in Local ILEC billing systems
• Experience with the Carrier Access Billing System (CABS) and SAP BRIM

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