Full-Time Analyste Support Applicatif (Niveau 2/3)
ALTEN is hiring a remote Full-Time Analyste Support Applicatif (Niveau 2/3). The career level for this job opening is Experienced and is accepting Rabat, Morocco based applicants remotely. Read complete job description before applying.
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ALTEN
Job Title
Analyste Support Applicatif (Niveau 2/3)
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Rabat, Morocco
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Job Details
En tant que Analyste support applicatif, vous serez responsable de la :
- Coordination et collaboration
- Interaction avec les contributeurs internes : Chefs de projets, Business Analysts, équipes métiers et entités transverses (architecture, homologation).
- Coopération avec les fournisseurs externes, notamment les équipes de développement et les infogérants en collaboration avec l’équipe de production.
- Gestion des incidents et anomalies
- Suivi des incidents de production de niveau 2 et 3 :
- Analyse des incidents selon leur date et gravité.
- Proposition de solutions et de contournements adaptés.
- Respect des engagements SLA (Service Level Agreement).
- Analyse approfondie et résolution des anomalies complexes.
- Montée en compétence et expertise
- Acquisition d’une expertise fonctionnelle sur les applications du département.
Diplômé(e) d’un Bac+5/Bac+3 en informatique
Expérience : à partir de 5 ans, Ingénieur ou technicien spécialisé en support applicatif, avec une expertise en analyse des incidents et en gestion des anomalies complexes.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Analyste Support Applicatif (Niveau 2/3) at ALTEN is
1st of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Rabat, Morocco
] applicants. .
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