Full-Time Application Support Engineer
Starcompliance is hiring a remote Full-Time Application Support Engineer. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Starcompliance
Job Title
Application Support Engineer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
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Job Details
StarCompliance is seeking an Application Support Engineer to join our growing CSS Environments Team. In this lead analyst role, you’ll provide technical expertise for Level 2 application support while driving operational excellence. You will play a crucial role in ensuring the smooth operation of our web applications and will be instrumental in driving operational excellence and delivering a best-in-class client experience.
Responsibilities:
- Application & Environmental Support: Provide advanced support for StarCompliance web applications hosted on IIS, SQL Server, and Azure.
- Azure Cloud Operations: Manage and monitor Azure environments.
- Deployment: Upgrade and deploy applications with Azure pipelines and orchestration.
- DevOps & Automation: Develop and maintain pipelines (Azure DevOps), automate repetitive tasks with PowerShell.
- Database Expertise: Troubleshoot, optimize, and tune SQL Server databases.
- Identity & Access Management: Configure, support, and troubleshoot Auth0 authentication across StarCompliance applications.
- Monitoring & Observability: Configure and manage Log Analytics and monitoring tools to proactively detect and resolve issues.
- Migration Projects: Support cloud migration and modernization efforts.
- Leadership & Mentoring: Act as a lead analyst, providing guidance, technical direction, and knowledge-sharing to peers and junior team members.
- Collaboration: Partner with Client Support Services, Infrastructure, Product, and Development teams to deliver seamless application support and continuous service improvement.
Required Skills, Knowledge/ Experience:
- Cloud & Infrastructure: Strong expertise with Microsoft Azure. Hands-on experience with IIS configuration. Experience with PowerShell scripting.
- Database Proficiency: Advanced SQL Server knowledge, including T-SQL, query tuning.
- Identity & Access Management: Experience troubleshooting Auth0 authentication and identity services. Working knowledge of SSO, MFA, OAuth authentication.
- DevOps Practices: Experience implementing and managing pipelines in Azure DevOps.
- Monitoring & Troubleshooting: Proven expertise with Application Insights, Log Analytics, and performance monitoring diagnostics.
- Problem-Solving: Strong analytical mindset.
- Communication & Leadership: Excellent written and verbal communication skills. Previous experience in a lead of supervisory role.
- Continuous Learning: Passion for keeping up with emerging technologies in Azure, DevOps, and cloud-native solutions.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Application Support Engineer at Starcompliance is
23rd of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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