Full-Time Associate Client Manager, Industry Insights

Associate Client Manager, Industry Insights

Responsibilities:

• Work as a master of propriety NIQ tools and metrics to solve clients' business questions.
• Work closely with CS Consultants to transform customer experience.
• Independently respond to business questions during briefings, developing analytical outlines using NIQ solutions.
• Simplify and visualize data, translating numbers into compelling stories for clients with actionable recommendations.
• Prepare and present insights/recommendations at Academy Silver graduate level, using SCQA and AP efficiently.
• Drive customer satisfaction through relevant and impactful insights.
• Lead generation: Identify and take ownership of revenue leads, partnering with AD to convert them into revenue.
• Execute strongly based on the service model.
• Remove roadblocks when they arise.
• Lead by example, guide, and coach junior members.
• Champion initiatives within the business unit and guide peers.
• Deliver as per KPI for championed initiatives.
• Lead Thought Leadership Projects.
• Client briefing:
• In-market: Ensure briefing form is completed, probe and understand client issues.
• Hub: Ensure briefing document is received from in-market teams, ask for clarity.
• Additional Responsibilities

Qualifications:

• 2-3 years' experience in the CPG industry or related fields.
• Experience with NIQ (or similar) solutions, including POS/Panel Data.
• Proficiency in pulling, analyzing, and incorporating NIQ data sources (RMS, Homescan, Omni, Spectra, etc.).
• Proficiency in utilizing Discover to address client concerns.
• Ability to coach others in data analysis and NIQ tools.
• Strong analytical mind, excellent numerical skills.
• Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
• Excellent written and spoken English.
• Digital savvy and fast learner.

Compensation:

Market-competitive salary, anticipated base compensation: $64,000 - $75,000. Actual salary depends on experience, qualifications, skills, and location. Eligible for sales-based incentive/performance-based bonus.

Other Benefits: Flexible work environment, comprehensive health insurance, parental leave, life insurance, education support, etc.

US Benefits:

• Comprehensive healthcare
• Flexible spending accounts and HSA
• Life and AD&D insurance
• 401(k) with company matching
• Disability insurance
• Tuition reimbursement
• Paid time off and holidays

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