Full-Time Associate Cloud Support Engineer

Ollion is hiring a remote Full-Time Associate Cloud Support Engineer. The career level for this job opening is Entry Level and is accepting Austin, TX based applicants remotely. Read complete job description before applying.

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Ollion

Job Title

Associate Cloud Support Engineer

Posted

Career Level

Full-Time

Career Level

Entry Level

Locations Accepted

Austin, TX

Job Details

We are looking for an Associate Cloud Support Engineer to join our team. This entry-level role is ideal for someone with a passion for technology.
  • Responsibilities:
  • Provide remote support for technical issues.
  • Monitor systems and client communications.
  • Improve documentation, processes, and procedures.
  • Enhance customer experience.
  • Maintain relationships with clients and team members.
  • Communicate effectively during service disruptions.
  • Continuously improve skills and knowledge.
  • Requirements:
  • Excellent communication skills.
  • 1+ years of experience with ticketing systems and triage.
  • 1+ years of Windows or Linux system administration experience.
  • Bachelor’s in Computer Science or related field is a plus.
  • Cloud Foundational certifications are a plus.
  • Experience working in large enterprise environments is a plus.
  • Working knowledge of Linux is a plus.
  • Experience with cloud-based deployments is a plus.
  • Experience troubleshooting infrastructure is a plus.
  • Familiarity with compliance standards is a plus.
  • Automation experience is a plus.
  • Experience with cloud monitoring solutions is a plus.
  • Relevant Microsoft certifications are a bonus.
  • Knowledge of Cloud Services is a great bonus.
  • Schedule rotation and shift coverage are required.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Associate Cloud Support Engineer at Ollion is 21st of October 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Austin, TX ] applicants. .

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