Full-Time Associate Consumer Insights Manager

• Partnering closely with product managers and cross-functional teams.
• Design, conduct, and analyze research, transforming insights into strategies.
• Advance our products and the consumer experience.

• Design and execute adhoc research projects, quant or qual, from start to finish.
• Conduct qualitative research, including IDIs, panel communities, online bulletin boards, focus groups, and ethnographies.
• Analyze large survey-based datasets and conduct higher-level analysis, including driver analysis.
• Provide design, execution, and analysis support to research projects.
• Develop expertise in our existing body of research, extracting key learnings to answer questions.
• Ensure stakeholder buy-in, taking care that stakeholders have a stake in, digest, and know how to apply research findings.
• Partner with cross-functional teams, using insights to drive alignment, action, and win-win outcomes.
• This is a hands-on role, with potential to manage vendors

• 5+ years of consumer insights experience in a corporate environment.
• Deep experience designing and executing quantitative or qualitative research studies from start to finish.
• Experience analyzing large survey-based datasets and conducting analysis using SPSS.
• Skilled at insight generation and synthesis across studies.
• Knowledge of and adherence to research best practices.
• Detail-oriented; ensures reporting is accurate and put into appropriate context.
• Strong project management skills; ability to juggle multiple projects at one time and self-prioritize workload.
• Excellent communicator and cross-functional relationship builder.
• Team player who prioritizes team and business needs.
• Exceptional self-management skills and high EQ
• Entrepreneurial spirit, with passion for process improvement.
• Experience managing vendors a plus
• Bachelor’s degree, preferably in the social sciences; advanced degree is a plus

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