Full-Time Associate Technical Writer

Associate Technical Writer

Works closely with Tanium customers to develop technical documentation for our platform and products.

Responsibilities:

• Plan and write security software guides, knowledge articles, and other documentation.
• Gather data through research, reports, dashboards, and technical interviews.
• Create basic flow diagrams.
• Produce electronic and hard copy manuals according to project scope.
• Collaborate with technical contributors to ensure complex topics are addressed.
• Manage project schedules and tasks.
• Manage updates and revisions to technical literature.
• Review technical material for consistency and accuracy.

Qualifications:

• BA/BS in Journalism, English, Communications, Computer Science, or Engineering, or equivalent experience.
• 2-7 years experience writing or editing content for various audiences.
• Experience documenting operating system environments.
• Familiarity with XML and HTML.
• Experience working with users to document processes and procedures.
• Familiarity with topic-based/structured authoring and single-sourcing (preferred).
• Demonstrate clear, concise, and precise documentation of technical subject matter and procedures.
• Strong verbal communication skills.
• Attention to detail and strong command of the English language.
• Prioritization and multitasking skills.
• Familiarity with security software/products.
• Ability to meet deadlines.
• Ability to write in explanatory and procedural styles for multiple audiences.
• Ability to work independently or as part of a team.

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