Full-Time Billing Analyst

• Billing Execution and Analysis: Execute monthly billing cycles across multiple business segments using SAP BRIM. Review and validate rating, charging, and invoicing data to ensure accurate application of pricing, taxes, discounts, and contractual terms. Perform detailed pre- and post-billing reconciliations to ensure invoice integrity and completeness. Identify, document, and resolve discrepancies in source data, usage feeds, or customer hierarchies.
• Data Validation and Quality Assurance: Conduct audits of billing data to ensure compliance with company policies, SOX controls, and tariff or contractual obligations. Partner with IT, Finance, and Product teams to ensure BRIM master data are accurate and up to date. Support revenue assurance activities, reconciling billed versus unbilled usage and validating invoice-level revenue alignment.
• System Support and Continuous Improvement: Participate in User Acceptance Testing (UAT) and Operational Readiness Testing (ORT) during system releases, migrations, or new product implementations. Identify and recommend process improvements or automation opportunities to enhance billing efficiency and accuracy.
• Reporting and Collaboration: Develop and maintain billing dashboards and KPI reports to track cycle completion, accuracy rates, and exceptions. Collaborate with Accounting, Collections, Customer Service, and Revenue Operations teams to support billing dispute resolution and ensure end-to-end transparency. Communicate recurring issues, root causes, and recommended process enhancements to leadership.

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred, or equivalent combination of education and experience.
• 2–4 years of experience in billing operations, preferably in telecommunications, SaaS, or subscription-based billing environments.
• Experience with SAP BRIM modules (Convergent Invoicing, FICA, SOM) preferred.
• Proficiency in Microsoft Excel (VLOOKUP, pivot tables, data validation, and reconciliation).
• Strong analytical and investigative skills.

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