Full-Time Billing Analyst

Brightspeed is hiring a remote Full-Time Billing Analyst. The career level for this job opening is Experienced and is accepting Charlotte, NC based applicants remotely. Read complete job description before applying.

Brightspeed

Job Title

Billing Analyst

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

Charlotte, NC

Job Details

The Billing Analyst plays a critical role in executing and maintaining accurate, compliant, and timely billing operations across all customer segments. This role supports Brightspeed’s end-to-end billing process within the SAP Billing and Revenue Innovation Management (BRIM) platform. The position ensures data accuracy, revenue assurance, and operational efficiency through cross-functional collaboration with Finance, IT, Revenue Assurance, and Customer Care teams.
  • Billing Execution and Analysis: Execute monthly billing cycles across multiple business segments using SAP BRIM. Review and validate rating, charging, and invoicing data. Perform detailed pre- and post-billing reconciliations.
  • Data Validation and Quality Assurance: Conduct audits of billing data to ensure compliance with company policies and contractual obligations. Partner with IT, Finance, and Product teams to ensure BRIM master data is accurate.
  • System Support and Continuous Improvement: Participate in User Acceptance Testing (UAT) and Operational Readiness Testing (ORT) during system releases. Identify and recommend process improvements or automation opportunities.
  • Reporting and Collaboration: Develop and maintain billing dashboards and KPI reports. Collaborate with Accounting, Collections, Customer Service, and Revenue Operations teams to support billing dispute resolution. Communicate recurring issues and process enhancements to leadership.
Qualifications:
  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
  • 2–4 years of experience in billing operations, preferably in telecommunications, SaaS, or subscription-based billing environments.
  • Experience with SAP BRIM modules (Convergent Invoicing, FICA, SOM) preferred.
  • Proficiency in Microsoft Excel (VLOOKUP, pivot tables, data validation, and reconciliation).
  • Strong analytical and investigative skills.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Billing Analyst at Brightspeed is 25th of December 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Charlotte, NC ] applicants. .

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