Contractor BSS Technical Lead

High Level Responsibilities:

• Identifying, assessing, and solving complex business problems requiring in-depth analysis of variables.
• Leading solution discussions with customers and internal teams.
• Analyzing, interpreting, and translating client needs into detailed Business and System Solution documents for strategic projects.
• Managing and participating in stakeholder requirement gathering, definition, and prioritization.
• Designing new business processes based on customer needs, conducting user reviews, and facilitating stakeholder agreements, demonstrating thought leadership during transformation.
• Driving enterprise business, application, and integration architecture.
• Solving key business problems by enabling architectural transformation, outlining a journey from current to future enterprise environments.
• Implementing programs to prepare the organization for new business process implementations.

Experience Requirements:

• Industry or consulting experience with Communication, Telecom, or Hi-Tech firms.
• SME within Telecom BSS/OSS domain with strong consultative solution selling experience.
• In-depth understanding of fixed, mobile, IoT convergence domains and related markets.
• Strong Telecom industry background, knowledge of BSS/OSS in B2C, B2B, B2B2X areas to lead telecom transformation projects.
• Strong experience in designing end-to-end BSS solutions across Sales, Marketing, Finance, Product Management, and Care areas for Tier-1 CSPs.
• Hands-on experience with major telecom industry B/OSS COTS (Amdocs, Netcracker, Comarch, Ericsson, etc.).
• Experience in Billing platform migration to AMDOCS.
• Mastering knowledge of TM Forum Standards, Processes, and Open APIs.
• Experience in 5G Network architecture, implementation, or design, with thorough understanding of core concepts like network slicing.
• In-depth understanding of various CRM, Billing, Order Management, and Product Catalogue COTS products.
• AI/RPA/Blockchain exposure: Experience identifying and implementing AI, RPA, and Blockchain use cases in the Telecom industry.

Additional Requirements:

• Practical industry expertise.
• Understanding of key technology trends and business implications.

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