Full-Time Business Analyst

Role Description

The Business Analyst is responsible for supporting the product management team in the development, management, and optimization of a diverse portfolio of products. This role involves conducting market research, analyzing product performance, and providing insights to inform product decisions. The ideal candidate will have strong analytical skills, a broad understanding of product management principles, and the ability to work effectively with cross-functional teams.

• Conduct thorough market research to identify trends, opportunities, and competitive landscape.
• Analyze customer needs, preferences, and feedback to inform product development and enhancements.
• Prepare detailed market analysis reports and presentations for the product management team.
• Monitor and analyze key performance indicators (KPIs) and metrics to assess product performance.
• Identify areas for improvement and provide actionable insights to the product management team.
• Prepare regular reports on product performance, highlighting key achievements, challenges, and opportunities.
• Collect and analyze data from various sources, including customer feedback, sales data, and usage metrics.
• Develop and maintain dashboards and visualizations to track product performance and trends.
• Present findings and recommendations to the product management team and other stakeholders.
• Assist in the development and maintenance of product roadmaps, specifications, and user stories.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to support product development and delivery.
• Participate in user testing and gather insights to improve product usability and customer satisfaction.
• Identify opportunities to improve product management processes and methodologies.
• Implement best practices and tools to enhance the efficiency and effectiveness of product management activities.
• Stay updated on industry trends, emerging technologies, and product management best practices.
• Communicate product insights, analysis, and recommendations to the product management team and other stakeholders.
• Build and maintain strong relationships with internal and external stakeholders to ensure alignment and support for product initiatives.
• Facilitate effective communication and collaboration among cross-functional teams.

Qualifications

• Bachelor's degree in Business Administration, Engineering, or a related field, or equivalent experience.
• Minimum of 4 years of experience in product management, business analysis, or a related role.
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
• Excellent communication and interpersonal skills, with the ability to convey complex information to both technical and non-technical audiences.
• Proficiency in using data analysis and visualization tools (e.g., Excel, Tableau, Power BI).
• Experience with product management software and tools (e.g., JIRA, Trello) is a plus.
• Experience with Salesforce is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Preferred certifications: Salesforce Business Analyst.

Requirements

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Benefits

• Base Salary Range: $95,000.00 - $127,000.00.
• 401k plan with employer match.
• Flexible paid time off.
• Holidays.
• Parental leaves.
• Life and disability insurance.
• Health benefits including medical, dental, vision, and prescription drug coverage.

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