Contractor Business/Process Analyst - 3 Month Contract

We are looking for a Business/Process Analyst to join the team in the UK on a 3 month contract. The successful candidate will need to be within a commutable distance of the Winnersh office as there will be a need for in-person project meetings and collaboration.

About the team and role: Trustonic is a scaling business looking to continue its rapid growth in 2025. This role is part of the Trustonic End-to-End Process review, a cross-functional program ensuring processes are fit for purpose as the business scales. This will lead to efficient and effective team management of increased business size.

The review covers all cross-functional and company-wide processes, currently focusing on four: Incubation/New Product Development, Roadmap Planning, Go-to-Market, and In-Life Management. The role will lead workstreams for two of these processes (to be confirmed based on experience). It involves re-designing and documenting these processes, working with stakeholders, documenting processes, questioning assumptions, and proposing solutions.

Key Responsibilities:

• Attend kick-off workshop (May 27-29) in Winnersh.
• Capture notes and support workshop leads.
• Document workshop outputs in a standard format.
• Review outputs with stakeholders, identifying next steps.
• Create process documentation for assigned areas.
• Define RACI (Responsible, Accountable, Consulted, Informed) for processes.
• Work with programme team to manage interdependencies.
• Collaborate with Head of Programmes to meet project timelines.
• Provide regular progress reports.

Required Skills and Experience:

• 8+ years of business/process analyst experience.
• Proven experience in business change/transformation.
• Proficiency in business/process analysis tools (process mapping, user stories, etc.).
• Successful delivery of process improvement initiatives.
• Proactive, enthusiastic approach.
• Strong interpersonal/stakeholder management skills.
• Facilitation skills for workshops/1-on-1 meetings.
• Strong problem-solving and strategic thinking skills.
• Analytical skills.
• Excellent communication (written and verbal).

Desired skills:

• Change Practitioner certification
• Lean Six Sigma qualification
• Product Lifecycle experience

Benefits:

• Equal opportunity employer.

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