Full-Time Chief of Staff to the CIO

OverviewThe Chief of Staff to the CIO is a strategic and operational leader responsible for providing executive-level support and driving operational excellence within the function and organization. This role serves as a trusted advisor, managing complex projects, and ensuring the smooth functioning of the department.

Responsibilities

1. Collaborate with IT leadership to develop and execute strategic initiatives.
2. Conduct in-depth analysis of operations to identify opportunities for improvement.
3. Develop and implement operational plans to achieve functional goals and objectives.
4. Oversee the development and implementation of functional policies and procedures.
5. Manage and prioritize multiple projects simultaneously, ensuring timely completion and alignment with organizational goals.
6. Streamline processes and improve efficiency through process optimization.
7. Develop and implement key performance indicators (KPIs) to measure functional performance.
8. Analyze data to identify trends and opportunities for cost savings.
9. Provide leadership and mentorship to team members.
10. Foster a collaborative and high-performance culture within the organization.
11. Identify training and development needs for staff.
12. Build and maintain strong relationships with internal and external stakeholders.
13. Effectively communicate strategies and initiatives to stakeholders.
14. Resolve conflicts and issues related to operations.
15. Provide executive-level support to leadership, preparing presentations, and coordinating cross-team inputs for critical meetings and decisions.
16. Conduct research and analysis on functional-related topics.
17. Prepare reports and presentations for senior management.

Qualifications/Demonstrated Abilities

• Bachelor's degree in business or a related field.
• 12+ years of experience in IT or a related field.
• Strong communication and interpersonal skills.
• Proven ability to operate in a proactive way anticipating the needs of stakeholders.
• Enacts high-quality work and has demonstrated ability to drive outcomes effectively representing C-suite.
• Strong analytical and problem-solving skills.
• Excellent project management and organizational abilities.
• Proven ability to lead and develop teams.
• Proficiency in IT software and tools.
• Master's degree or MBA preferred.

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