Full-Time Client Services Processing Analyst

• Collaborate with internal and external groups to define process requirements for project.
• Interpret orders and select appropriate tools to process orders.
• Use different applications/tools to start production processes.
• Assess project complexity and estimate development time frame.
• Outline processing plans to help implement new programs.
• Monitor accuracy and completeness of all assigned jobs.
• Troubleshoot and implement necessary program changes, or additions.
• Communicate status with team members, end-users and clients within client expectations.
• Create custom project code that meets our client requirements and expedite processing when needed.
• Mentor new team members.
• Process multiple projects at the same time and prioritize accordingly.
• Identify problems/solutions and lead research on complex issues.
• Be a resource to resolve technical problems.
• Provide technical training and support.
• May lead client or management meetings.
• Stay informed about new technology, procedures and programs and understand related software systems.
• Provide input to improve product documentation and training
• Process orders assigned daily

• Bachelor's degree or equivalent experience required preferably in the Computer Science area
• Requires 2+ years of experience in a computing environment

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