Full-Time Client Technical Support Senior

As a Client Technical Support Senior, you will consult with clients to realize their project goals, configure parameters, and schedule services.

What you’ll be doing:

• Provide data analysis and project management.
• Ensure accurate and punctual processing of client orders.
• Provide technical support, troubleshooting, and process execution.
• Collaborate to define process requirements.
• Interpret specifications and produce desired results efficiently.
• Analyze data to validate accuracy and determine next steps.
• Enter or alter program logic to start production process.
• Monitor project accuracy and completeness.
• Communicate status with team members and end-users.

What your background looks like:

• 2+ years in a technical processing environment.
• Technical Bachelor’s degree in progress or complete.
• Basic programming skills.
• Strong PC skills in MS Office.
• Strong attention to detail and organizational skills.
• Excellent problem-solving and analytical skills.
• Ability to work independently.
• Excellent multitasking capabilities.

Preferred Skills:

• SQL and Alteryx skills.
• Amazon Web Services (Athena and S3) and Visual Studio skills.

What is the last date for applying to the job?

Which countries are accepted for this remote job?