Full-Time Co-Head of Platform Reliability

We are seeking a Co-Head of Platform Reliability to lead critical initiatives in a dynamic environment. This role combines strategic oversight with hands-on management of incident resolution, platform monitoring, deployment processes, and ongoing platform support. You will play a key role in driving research and market analysis efforts, ensuring actionable insights and innovation.

Responsibilities:

1. Prioritize and estimate ticket timelines, conduct customer reviews, and ensure high-quality tickets for cross-team collaboration.
2. Oversee the complete feature delivery lifecycle, from research to production, ensuring testing coverage and smooth deployment.
3. Maintain a high-level understanding of feature development, aligning priorities across teams to ensure seamless execution and delivery.
4. Challenge customer requests to ensure feasibility and strategic alignment, and drive productive collaboration between teams.
5. Evaluate team performance, design individual development plans, conduct 1:1s, and guide onboarding to accelerate new hire effectiveness.
6. Plan team resources effectively, participate in retrospectives, and introduce new operational gates to improve workflows and outcomes.
7. Ensure research outputs are reproducible, clearly documented, and actionable, driving continuous improvement and innovation.
8. Conduct interviews to expand the team with high-caliber talent.

Requirements:

• 8+ years of relevant experience, with a solid understanding of low-level market interactions.
• Background as a Gateway Engineer / Data Engineer / Quant Trader, or Architect.
• Deep understanding of trading processes and nuances, including the complexities of high-load environments and how technological factors impact trading metrics.
• Experience in designing and maintaining comprehensive monitoring and alerting systems, as well as managing incident resolution.
• Strong expertise in TradFi markets (mandatory); crypto experience is a plus.
• Fluent English.

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