Full-Time Compliance and Risk Analyst I

Why TrueML? TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

Role Summary The Compliance and Risk Analyst I is an entry-level to mid-level professional responsible for supporting the company’s compliance and risk management programs. This role involves assisting with compliance control activities, risk assessments, and maintaining records to ensure the organization’s adherence to regulatory standards and internal policies. The Compliance and Risk Analyst I will work closely with compliance officers, risk management teams, and cross-functional partners to uphold a culture of compliance and mitigate risk. This role reports directly to the Director of Compliance and Audit.

Essential Responsibilities

• Assist in maintaining and updating compliance and risk management frameworks (e.g., ISO, NIST, PCI), ensuring alignment with regulatory requirements and company standards.
• Support the compliance risk assessment process by gathering relevant data, identifying basic compliance risks, and proposing mitigation measures as appropriate.
• Help manage the compliance and risk controls library by ensuring documentation is complete, organized, and accessible to internal teams and auditors.
• Conduct regular testing and monitoring of compliance controls under supervision, identifying any gaps and recommending corrective actions.
• Support investigations of compliance-related issues, assisting with corrective actions to address and mitigate identified risks.
• Contribute to the development and revision of compliance policies and procedures, ensuring accuracy, alignment with industry standards and regulatory requirements.
• Prepare compliance and risk reports and summaries for review by senior team members, documenting key findings and action items.
• Act as a liaison with other departments to gather information for risk assessments and ensure compliance considerations are communicated across business functions.
• Participate in projects aimed at improving compliance processes and enhancing operational efficiencies.
• Field and assist with inquiries related to client due diligence and audits.
• Perform additional assignments and duties as required.

Requirements

• Strong integrity and commitment to high ethical standards.
• Excellent English communication skills, both oral and written.
• Familiarity with compliance and risk management concepts, with the ability to document processes and controls.
• Adaptable to shifting priorities, with a focus on delivering high-quality work in a dynamic environment.
• High attention to detail, analytical skills, and a proactive approach to problem-solving.
• Strong interpersonal skills and the ability to work effectively with team members across departments.
• Ability to work independently and manage time efficiently in a remote environment.
• Proactive in identifying challenges and finding solutions to maintain compliance standards.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Technical Requirements

• Basic understanding of compliance and risk management platforms or GRC tools, with an eagerness to learn automation and optimization techniques.
• Basic analytical skills to support compliance and risk data assessments and identify patterns or trends.
• Familiarity with regulatory frameworks (e.g., ISO 27001, PCI DSS) and a willingness to learn about industry standards.
• Proficiency in data visualization and reporting tools (e.g., Excel) for compliance and risk insights.
• Comfortable working with Mac systems, Google Suite, and tools like JIRA, AuditBoard, or similar platforms.

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