Full-Time Consultant, Customer Information Management
AB3 Nationwide Life And Annuity Insurance Co is hiring a remote Full-Time Consultant, Customer Information Management. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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AB3 Nationwide Life And Annuity Insurance Co
Job Title
Consultant, Customer Information Management
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
Salary
YEAR $106000 - $158000
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Job Details
This role involves using data to shape customer experiences and deliver personalized, timely, and impactful customer communications.
Responsibilities:
- Lead a portfolio of work aligned to key business units, prioritizing initiatives that enhance customer experience through data-driven communications.
- Consult with stakeholders to understand business goals and translate them into clear, actionable data and audience requirements.
- Design and deliver data that powers personalized customer communications across channels (email, text, digital, direct mail).
- Streamline and standardize how audience data flows across systems to improve efficiency and impact.
- Collaborate cross-functionally with marketing, analytics, and technology teams to ensure seamless execution and alignment.
- Champion customer-centricity, ensuring all audience data solutions are designed with the customer in mind.
- Drive continuous improvement by identifying and implementing enhancements to data tools, processes, and governance.
Qualifications:
- A strategic mindset with the ability to connect data capabilities to business outcomes.
- Strong interpersonal and communication skills.
- Experience gathering and translating business requirements into technical solutions.
- Comfort working in ambiguity and adapting to evolving priorities.
- A passion for learning and a drive for continuous improvement.
Requirements:
- Typically 5 or more years experience in data warehousing, statistical analysis, and marketing/customer data models and queries.
- Detailed experience with problem solving in a business environment; working with large customer and/or prospect databases; working with product, geographic, demographic data to identify trends and opportunities.
- Expert knowledge in the theory and application of computer-based analytical tools.
- Advanced knowledge of PC-based spreadsheet, business intelligence, and database warehousing applications.
- Proficiency in developing ad hoc queries using SQL.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Consultant, Customer Information Management at AB3 Nationwide Life And Annuity Insurance Co is
4th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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