Full-Time Country IT Lead

Main Mission: The Country IT Lead is responsible for the IT strategy and the management of IT operations within the country. He/she leads the local IT entity, ensuring alignment with the global strategy, service quality, security, and technological innovation.

Strategy & Governance:

• Develop and implement the local IT strategy in alignment with the global strategy.
• Propose IT system evolutions consistent with the CIO’s strategic directions.
• Define and apply a sourcing policy (“make or buy”).

Operations & Performance:

• Oversee daily IT operations: infrastructure, applications, services.
• Ensure the security, compliance, and quality of IT systems.
• Define, negotiate, and monitor service levels (SLAs) tailored to local stakeholder needs.
• Implement IT quality and security procedures.

Management & Steering:

• Manage IT budgets and optimize costs.
• Establish and monitor workload plans, dashboards, and performance indicators.
• Ensure project consistency across other IT domains.
• Identify and integrate emerging technologies to improve services while respecting Group standards.

Leadership & Development:

• Lead and develop the local IT team.
• Allocate workloads, plan resources, and monitor skill development.
• Identify training needs and implement development plans.
• Structure and disseminate knowledge useful to the organization.

Communication & Collaboration:

• Collaborate with local and international teams to ensure initiative alignment.
• Communicate with business departments and project owners.
• Manage technology suppliers and partners.

Required Qualifications:

• Master’s degree (Bac +5) in IT or a related field.
• 5 to 10 years of experience in IT management, including managerial experience.
• Experience in an IT services company (ESN) or tech enterprise.
• Proven leadership, team management, and change management skills.
• Strong expertise in IT infrastructure, applications, services, and complex projects.
• Excellent communication, negotiation, and multicultural collaboration skills.
• Proficiency in English and the local language (Dutch and/or French).

Desired Skills:

• Knowledge of technological trends (cloud, AI, big data…).
• Experience in cybersecurity and compliance.
• Ability to lead digital transformation initiatives.

What is the last date for applying to the job?

Which countries are accepted for this remote job?