Full-Time Data & Systems Analyst

• Manage and coordinate integration, updates, and other software system customization needs.
• Analyze data from multiple sources including EMR, CRM, internal surveys, and post-treatment follow-up platforms.
• Conduct regular audits of client charts to ensure that all expected, trackable data points are present and complete.
• Identify missing, incomplete, or inconsistent data across platforms or within client records.
• Proactively follow up with appropriate staff or departments to rectify missing or incomplete data and ensure compliance with documentation expectations.
• Develop and maintain automated and ad hoc reports for clinical, operational, and strategic decision-making.
• Take a proactive role in identifying opportunities for automation of reports, tracking systems, and other data workflows to improve efficiency and reduce manual effort.
• Recommend and help implement new tools, integrations, or process improvements that streamline data reporting and collection.
• Track and evaluate key outcome and operational metrics.
• Create dashboards, visualizations, and executive summaries to communicate trends and insights clearly.
• Assist departments in interpreting data to identify patterns, inefficiencies, and areas for improvement.
• Maintain data quality and integrity across systems through regular audits and validation procedures.
• Collaborate with IT or software vendors as needed to improve data capture and reporting workflows.

• Clinical Operations: Analyze clinical metrics to support care planning, utilization review, and performance monitoring.
• Alumni Program: Track long-term outcome data and engagement trends for former clients.
• Admissions Department: Provide insight into lead conversion trends, source effectiveness, and opportunities for process improvement.

• Bachelor’s degree in Data Analytics, Statistics, Health Informatics, Information Systems, or a related field (Master’s preferred).
• Minimum of 5 years of experience in data analytics or systems analysis, preferably in a healthcare or behavioral health setting.
• Strong proficiency in Excel, data visualization tools (e.g., Tableau, Power BI), and EMR/CRM data extraction.
• Familiarity with HIPAA and behavioral health documentation and outcome measures.
• Excellent analytical, problem-solving, and communication skills.

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