Full-Time Director - Inbound Product Manager - Data and Analytics

• Lead the strategy, product definition, roadmap, execution, and overall success of Data and Analytics focused apps across different functional domains.
• Work with the D&A leadership team to identify product opportunities, target markets and help create a business case for targeted product investments
• Build collaborative relationships with leaders in sister functions - Engineering, Design, Research, QE and others to drive world class planning and execution of our product vision
• Engage with customers and end users to gather insights and feedback, to inform development of new capabilities and enhancements.
• Evangelize the business value to customers and to ServiceNow of the products that you own both internally within ServiceNow and externally to customers and partners
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Communicate complex problems into easily understood requirements and provide solutions

• 12+ years of software product management experience with most of that experience in building Data and Analytics products
• Experience in a product leadership role in mid to large size product businesses
• Strong and in-depth understanding of high value business and product opportunities across multiple industries and functional domains and the value of data and analytic apps for those industries and domains
• Strong prioritization skills and the discipline to focus on high impact activities
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions

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