Full-Time Director, Product Management - Integrated Risk Management
ServiceNow is hiring a remote Full-Time Director, Product Management - Integrated Risk Management. The career level for this job opening is Manager and is accepting Addison, Texas based applicants remotely. Read complete job description before applying.
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As the Director of Product Management for Integrated Risk Management (IRM), this role drives the strategy, roadmap, and delivery of ServiceNow’s core IRM products.
Success depends on a deep understanding of complex business problems across Risk, Audit, Compliance, Cybersecurity, Vendor Risk, Privacy, Operational Resilience, and emerging regulatory trends.
This role serves as a strategic partner to Engineering, SecOps, CMDB/APM, Internal Audit, Security Architecture, Legal & Compliance, and Executive Leadership.
The IRM portfolio spans mission-critical modules, including:
- Risk Management (internal controls, issue management)
- Policy & Compliance Management
- Audit Management
- Vendor and Third-Party Risk Management
- Business Continuity & Operational Resilience
- Regulatory Change Management
This is a high-impact, high-visibility leadership role.
The impact you'll make:- Understand and socialize a multi-year product strategy for IRM capabilities.
- Lead an enterprise-wide “Customer Zero” vision.
- Partner with executive leadership to shape strategic priorities.
- Own the internal IRM product roadmap.
- Translate complex requirements into clear functional requirements and user stories.
- Champion AI features and Agentic workflows.
- Partner with other Product leaders to maximize leverage of ServiceNow’s AI platform.
- Act as the central point of engagement among IRM, SecOps, Security Engineering, Audit, Compliance, and IT/Platform teams.
- Drive alignment with stakeholders across business, technology, risk, and audit functions.
- Lead cross-functional forums to define requirements, dependencies, and release plans.
- Leverage deep expertise in GRC frameworks to guide product decisioning.
- Shape how IRM modules interoperate and scale within ServiceNow’s platform architecture.
- Evaluate data models, integrations, architecture choices, and quality of IRM implementations.
- Develop enablement plans – training, communication, release documentation, and adoption support across global teams.
- Define metrics and KPIs – for adoption, utilization, and value realization.