Full-Time Director, Product Management- Integrated Risk Management
ServiceNow is hiring a remote Full-Time Director, Product Management- Integrated Risk Management. The career level for this job opening is Manager and is accepting Addison, Texas based applicants remotely. Read complete job description before applying.
ServiceNow
Job Title
Posted
Career Level
Career Level
Locations Accepted
Share
Job Details
As the Director of Product Management for Integrated Risk Management (IRM), this role drives the strategy, roadmap, and delivery of ServiceNow’s core IRM products. Success depends on a deep understanding of complex business problems across Risk, Audit, Compliance, Cybersecurity, Vendor Risk, Privacy, Operational Resilience, and emerging regulatory trends.
This role serves as a strategic partner to Engineering, SecOps, CMDB/APM, Internal Audit, Security Architecture, Legal & Compliance, and Executive Leadership.
The IRM portfolio spans mission-critical modules, including:
- Risk Management (internal controls, issue management)
- Policy & Compliance Management
- Audit Management
- Vendor and Third-Party Risk Management
- Business Continuity & Operational Resilience
- Regulatory Change Management
Responsibilities:
- Understand and socialize a multi-year product strategy for IRM capabilities.
- Lead an enterprise-wide “Customer Zero” vision — driving adoption of new IRM capabilities across global teams.
- Own the internal IRM product roadmap — including feature prioritization, planning, dependencies, and delivery.
- Translate complex requirements into clear functional requirements and user stories.
- Act as the central point of engagement among IRM, SecOps, Security Engineering, Audit, Compliance, Vendor Management, Business Continuity, and IT/Platform teams.
- Leverage deep expertise in GRC frameworks.
- Develop enablement plans — training, communication, release documentation, and adoption support across global teams.
Requirements:
- 12+ years of experience in Product Management, Integrated Risk Management, GRC, Compliance, Cybersecurity, or related domain.
- Proven track record as an inbound product manager owning roadmap, requirements, and execution.
- Strong knowledge of GRC frameworks.
- Experience designing or implementing large-scale enterprise solutions.
- Excellent communication, leadership, and influencing skills.
Preferred:
- Prior experience with ServiceNow IRM.
- Experience integrating IRM with IT Asset Management, CMDB/APM, SecOps.
- Background in Customer Zero or internal governance transformation.
- Experience in building or consuming continuous monitoring, control hygiene, or AI-enabled risk/issue automation workflows.