Full-Time Disaster Recovery Manager
Experian is hiring a remote Full-Time Disaster Recovery Manager. The career level for this job opening is Manager and is accepting Heredia, Costa Rica based applicants remotely. Read complete job description before applying.
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Resilience Operation Centre (ROC) provides oversight and support to the 1st line of defense (1LoD) to ensure compliance with resiliency policies, driving best practices in line with current standards and regulatory requirements.
Reports to the Business Manager and focuses on the North America and Spanish Latam regions.
Subject matter expert in Technology Resilience/Recovery and Operational Resilience.
Supports regional crisis management and provides 24/7 coverage.
- Assists 1LoD teams with technology and operational resilience through advice, monitoring, training, and testing.
- Supports regional crisis management following the Global Crisis Management Framework.
- Contributes to the continuous improvement of resiliency processes.
- Adapts to regulatory changes.
- Conducts resilience risk assessments and ensures corrective actions are taken.
- Promotes efficiency by collaborating with other ROCs and automating processes.
- Keeps informed of new resilience regulations.
- Implements industry-standard resilience practices across tech, cyber, and operations.
- Builds insights into regional resilience risks to improve service recovery.
- Manages crisis response and ensures appropriate actions are taken.
Key activities include planning, testing, consulting for 1LoD, client/regulatory audits, supporting M&A activities, addressing Critical Supplier RSQ exceptions, and responding to SME RFIs.
Requires 5+ years of experience in IT areas related to business & operational continuity. Experience with Resilience-disciplines, business continuity, and disaster recovery (Business, Operational, Cyber and Tech). Experience dealing with different partners and engagement with different parts of the business. Understanding of IT Infrastructure, Cloud, information security. Project management experience. Strong documentation skills.
Understanding of the Resilience-Regulatory Landscape.
Good and concise communication skills to a variety of stakeholders.
Desired Certifications: CBCP, CBCI, & PMP.