Full-Time Electricity Industry Affairs Manager
California ISO is hiring a remote Full-Time Electricity Industry Affairs Manager. The career level for this job opening is Manager and is accepting Folsom, CA based applicants remotely. Read complete job description before applying.
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California ISO
Job Title
Electricity Industry Affairs Manager
Posted
Career Level
Full-Time
Career Level
Manager
Locations Accepted
Folsom, CA
Salary
YEAR $131175 - $218625
Share
Job Details
Under the direction of the Manager, Customer Experience, the Account Manager (Electric Industry Affairs Manager) is the primary point of contact between the ISO and its stakeholders, including entities such as EIM entities, Utility Distribution Companies, Metered Subsystems, Participating Generators, Transmission Owners, adjacent Control Areas, and new market entrants. Manages a variety of client interactions with the ISO on strategic issues and initiatives related to markets, business and grid operations. Proactively monitors client strategies, identifies issues, investigates emerging trends and assesses impact. Works closely with Client Representatives as well as staff from other departments, such as Market & Infrastructure Policy, to support clients in their day-to-day interactions with the ISO.
What You Will Be Doing:
- Acts as a central point of business contact between the client and the ISO.
- Works proactively with clients at senior and executive levels.
- Investigates emerging client trends, assesses impact to the ISO and clients, develops strategies and works closely with other ISO departments to deliver value-added services.
- Initiates short and long term planning sessions between the clients and the ISO.
- Advises clients on emerging issues that impact their business.
- Manages client issues related to control area operations, market transactions, ISO contracts, scheduling, real time operations, metering, settlements, tariff interpretation, financial security, and information technology.
- Identifies and helps solve tariff, policy or structural business problems for clients and the ISO.
- Maintains a portfolio of strategic ISO accounts and manages each account.
- Creates and maintains detailed client account plans, identifies client needs, tracks client action plans.
- Coordinates with colleagues to develop and implement integrated customer care strategies and tactics.
- Maintains an up-to-date register of client interactions in the ISO’s customer relationship management system.
Contributes to the ISO’s stakeholder process by monitoring policy, tariff, infrastructure planning and strategic initiatives, and ensures clients are engaged in initiatives that they may influence or shape. Communicates clients’ messages within the ISO, and communicates ISO positions to clients.
Serves as a partner and escalation point for Client Representatives. Provides briefings to educate external entities on the role of the ISO. May be required to support and deliver high level educational material to further educate external entities, agencies and organizations.
Leads project teams, and participates in special projects as needed to ensure a coordinated ISO response and to help others in the ISO to develop a client-centric focus. Aids new entrants in understanding their options for participating in ISO markets, planning and grid operations.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Electricity Industry Affairs Manager at California ISO is
1st of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Folsom, CA
] applicants. .
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