Full-Time Engagement Manager

This is a full-time position, 40 hours per week. This position is available to be fully remote in Australia.

In this position, you will be responsible for the success of our client’s campaign delivery, ensuring we provide actionable insights to the leaders of the FMCG and Retail industry. You will be one of our ‘Data & Insights’ masters and will oversee making the Snooper data ‘talk’ to extract great learnings for our clients.

As part of your daily duties, you will manage our clients’ campaigns from start to end, including:

• Translating client needs into Snooper ‘missions’ in a way that optimizes the data collection process
• Managing our data validation process and perform data integrity analyses to maximize the quality of the insights delivered to our clients
• Managing client interactions to collect input and provide updates along the life of their campaign
• Building dashboards using SQL queries to translate real-time data collected by shoppers into actionable insights for our clients on the Snooper platform
• Performing additional data analyses based on specific business needs to help our clients make the most of their data
• Monitoring campaign progress and results and take appropriate actions to meet client deliverables and deadlines
• Contributing to optimizing our operational processes to support the company growth by developing new tools and ways to automate our product
• Working in close relationship with our product and IT team to build the tools that will support our growth.

Minimum Requirements
Degree in Business, Marketing, Data Analytics, Economics, or related field (or equivalent experience).
Strong analytical skills with experience validating and interpreting data.
Good level of knowledge of Excel formulas.
Proficiency in SQL and building dashboards.
Excellent communication and client-facing skills.
Strong organisational skills with ability to manage multiple projects and deadlines.
High attention to detail and problem-solving ability.
Ability to work in a fast-paced, dynamic environment.

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