Full-Time Executive IT Writer and Thought Leader
ServiceNow is hiring a remote Full-Time Executive IT Writer and Thought Leader. The career level for this job opening is Experienced and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
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We’re not yesterday’s IT department, we’re Digital Technology. We’re redefining IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re delivering delightful, secure customer and employee experiences.
As a Director Executive Writer, Content & Thought Leadership on the Now on Now team, you’ll develop and write stories for senior executives to position Now on Now digital transformation as a model for customers.
What you get to do:
- Define and Lead Strategy: Develop storytelling strategies that position Now on Now digital transformation as a model for customers.
- Write Executive Narratives: Create compelling narratives and presentations for executive and CxO audiences.
- Shape Thought Leadership: Initiate and lead thought leadership initiatives.
- Amplify Transformational Stories: Discover and share transformational stories.
- Cross-Functional Collaboration: Influence and collaborate with teams across Customer Advocacy, Transformation Office, Product, PR/Communications, Marketing, and Sales Enablement.
- Executive Community Building: Build strong collaborations with leaders.
- Project Leadership: Manage multiple high-visibility projects.
To be successful:
- Experience integrating AI into work processes.
- 12+ years of relevant experience in executive communications, thought leadership, storytelling, or strategic content development.
- Proven track record in crafting high-impact narratives for C-level executives.
- Deep acumen of how IT organizations are run.
- Experience in fast-paced, high-stakes environments.
- Expertise in developing executive presentations and keynote content.
- Experience leading cross-functional teams.
- Strong investigative and journalistic instincts.
- Strategic and cross-functional leadership skills.