Full-Time Field Clinical Specialist

Role Description This role involves acting as the clinical and technical support for clinicians with transcatheter edge to edge repair procedures. Screen patients and train implant and imaging teams on the device and procedure. Provide education on all aspects of the device, device handling, implantation, and troubleshooting techniques related to equipment, tools, and products required for device implants. Develop and continuously improve training curriculum, training materials, and training tools based on clinical trial experience. Educate and train physicians, hospital personnel, and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs. Provide required follow-up support to physicians and medical staff throughout commercial procedures to ensure continuity of education and technical support related to all aspects of clinical research. Plan and implement growth strategies within focused accounts. Responsible for upselling in key strategic accounts working in conjunction with Business Managers. Validate software and hardware updates in the field. Learn the product(s), physiology, anatomy, applications, and “language” of the market and Edwards Lifesciences. Regularly review clinical support activities, changes in the market, and assigned accounts. Other duties as assigned by leadership.

Qualifications Cardiac imaging (ECHO) background or ability to interpret ECHO. Bachelor's Degree in related field. 3+ years' experience of previous related medical device and/or clinical experience required.

Requirements Training experience in clinical/technical environment preferred. Proven expertise in MS Office Suite. Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills. Good problem-solving and critical thinking skills. Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.

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