Full-Time Field Service Engineer
Tomra is hiring a remote Full-Time Field Service Engineer. The career level for this job opening is Experienced and is accepting Melbourne, Australia based applicants remotely. Read complete job description before applying.
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Tomra
Job Title
Field Service Engineer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Melbourne, Australia
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Job Details
Position Overview:
As a Field Service Engineer, you will be responsible for delivering high-quality service to ensure enhanced machine performance and an excellent customer experience. We are looking for someone who is hands-on, presentable, and eager to work in a customer-facing role.
Key Responsibilities:
- Ensure machines are performing to customer expectations.
- React to machine issues in the field within an appropriate timeframe and ensure prompt resolution.
- Troubleshoot machine problems and/or performance issues through to resolution.
- Perform preventative maintenance.
- Complete removal and installation of mechanical components.
- Maintain close relationship with sales leadership and customer care centre (CCC) team.
- Actively contributes to continuous improvement activities.
- Assist with training and development of new Field Service Engineers, as requested.
About you:
- Relevant university degree level qualification or Trade Certification is preferred.
- 3+ years of experience as a field service engineer or equivalent education.
- Relevant knowledge of electronics/electrical assembly and wiring.
- Working knowledge of PC and MS office suite.
- Excellent customer service skills required.
- Good written and verbal communication skills.
- A positive attitude with a strong customer service mindset.
Physical Requirements:
- Able to perform frequent bending, kneeling, and standing, and work in confined spaces.
- Ability to lift up to 50 lbs., on a regular basis.
- Ability to distinguish between the full range of colours in the colour spectrum.
Work Environment:
- Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures.
- Willingness and ability to work overtime, as requested.
Travel:
- Ability and willingness to travel extensively up to 80% of the time in Australia, New Zealand, and others as required
- Must be able to drive without restrictions and possess a valid Driver’s License.
- Must be able to obtain a valid passport for travel.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Field Service Engineer at Tomra is
18th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Melbourne, Australia
] applicants. .
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