Full-Time Field Service Engineer
Veolia Environnement SA is hiring a remote Full-Time Field Service Engineer. The career level for this job opening is Experienced and is accepting Houston, TX based applicants remotely. Read complete job description before applying.
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Veolia Environnement SA
Job Title
Field Service Engineer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Houston, TX
Salary
HOUR $31 - $37
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Job Details
Job Summary
The Field Service Engineer (FSE) will provide routine to complex field service support for our core Sievers® brand total organic carbon (TOC) analytical instruments and accessories at customer sites predominantly within Texas, Oklahoma, Arkansas, Nebraska, and Louisiana. Support will include maintenance, verification, validation, repair, and calibration duties as well as troubleshooting operational issues.
This position will require residency in the Houston (TX) or Austin (TX) metropolitan areas and within 1-hour drive of an International Airport. This position will occasionally provide field service support for other customers of Sievers Analytical Instruments as needed within Canada and the US.
Key Characteristics
- Resourceful person who is self-directed and attentive to details
- Prefers to organize their own planning, scheduling and confirmation of contiguous services while balancing varying priorities
- Employs a scientific approach to the operation, maintenance, and repair of analytical instrumentation
- Proficient at completing daily and weekly administrative responsibilities
- Client focus and succinct & timely communication (written and verbal)
- Technically competent and has work experience in technical field support, customer support and experience in ultra-pure water applications or operation of analytical instrumentation in a lab environment
Duties & Responsibilities
- Travel to customer sites and perform PM and related services on TOC equipment
- Plan, Schedule and Confirm customer services including coordination of travel and parts shipments for services
- Maintain admin duties, parts inventory, and relevant trainings
- Take customer calls, participate in territory sales rhythm calls, and service team meetings
- Respond to on-demand contract services with 3 or 7 business day response commitments for troubleshooting and repair
- Write clear and concise reports for customers
- Special projects and new hire training as assigned by supervisors
- Work closely with Sales to provide insight into new instrument and new service opportunities as well as upsell service and consumables at existing customer sites based on need
- Ensure compliance with all aspects of safety on the job
- Domestic travel 70%
Knowledge, Skills & Abilities
- Strong technical, mathematical and customer service skills
- Able to prioritize various tasks such as service of multiple instruments and administrative duties
- Troubleshooting and problem-solving skills, ability to use processes to find root cause
- General knowledge of electrical equipment, chemistry, and safety
- Computer proficiency with a minimum of word processing, spreadsheets, and basic network and data base knowledge
- Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as handle chemically aggressive fluids, such as acids and bases
- Strong and concise verbal and written communication skills
- Self-motivated, with the ability to drive projects to completion with minimal oversight
- Proven ability to speak effectively before groups and customers, clients, and other employees within the organization
- Ability to meet deadlines and commitments
- Ability to communicate effectively and contribute within a commercial team environment
Education & Experience
- Associate degree in a Science, Technical, or Engineering discipline; or equivalent education With at least 3 years of work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment
- Bachelor’s Degree in Chemical Engineering, Chemistry, Biology, Engineering or Physics; or equivalent education With at least 1-year work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Field Service Engineer at Veolia Environnement SA is
14th of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Houston, TX
] applicants. .
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