Full-Time Field Service Engineer BeNeLux

Plans, prepares, and documents service visits.

Confirms instrument fault / diagnosis, ensures correct spare parts and tools are available, prioritizes, schedules, and confirms appointments with customers.

Performs instrument installation, qualification, preventative maintenance, repair, and upgrades. Performs intervention following available documentation / SOP, qualifies instruments following available documentation / SOP, reviews all activities with customers to ensure satisfaction.

Manages own spare part car stock and measurement tools. Orders spare parts and maintenance kits, performs goods receipt and return to ensure correct stock inventory, performs periodical stock control inventory, ensures all calibrated measurement tools are within specifications.

Connects and works in close cooperation with customers, sales teams, technical support, field applications support, to ensure customer satisfaction and achieve business objectives.

Constantly aligns with internal teams, ensures actions and customer communications serve the business objectives.

Main territory is The Netherlands with occasional travel to Belgium. (You ideally live in the center of the Netherlands)

Technical background and affinity and a degree in a relevant field (engineering, electrical engineering or related).

Experience in biotech instrumentation, field service repair, fluid control systems, and system-level electrical/mechanical troubleshooting. Flow cytometry and/or laser experience would be an added bonus, though not essential

Excellent computer, networking, troubleshooting, and communication skills.

4 days at customer sites per week and 1 admin day. The job requires daily travel to customer sites located mainly in The Netherlands and occasionally Belgium. Other travel may be requested.

Fluent in English. Dutch is a plus

Driving license required.

What we offer:

• Modern workplace and exciting opportunities in the development of technologies with a secure future.
• Cross-border intercultural cooperation and short communication channels.
• Collegial corporate culture and flexible working hours enable time management on your terms.
• Personalized employee development program: specialist and personal training courses provided by our training university.
• Diverse corporate benefits about employee health and staff events.

What is the last date for applying to the job?

Which countries are accepted for this remote job?