Full-Time Field Service Engineer Level 3 South West

Job Purpose: This role requires you to be based within a 45-minute commute of Bristol Airport.

Job DescriptionAre you ready to take your career to new heights while making a real difference in the world? Our service department is looking for a dynamic Field Service Engineer to support high-profile clients—including Bristol Airport—across the South West region.

In this role, you'll work with our market-leading technology that plays a crucial part in preventing the illegal trafficking of narcotics, weapons, explosives, and harmful chemicals.

Every day, you’ll contribute to creating a safer environment for communities around the globe.

We’re committed to your success, offering extensive product training and outstanding career growth opportunities.

If you're passionate about technology and driven to make a positive impact, we want to hear from you!

As a highly developed Field Service Engineer, this individual has had broad experience and training in the support of one or more products in non-intrusive detection field.

Responsibilities:

• Responsible for meeting daily service repair needs and driving customer satisfaction
• Installs, repairs and maintains equipment in the field; provides customer training as required
• Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
• Order, install, and return parts and manages repair parts cycle time
• Reviews all logs for open issues and prepares formal reports to customers as necessary
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs
• Ensures that tools and test equipment are properly maintained and calibrated
• Assesses product/equipment performance based on field support data; recommends modifications or improvements
• Seeks to provide technical support to customers and other service professionals as required
• May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports

Qualifications:

Must live within 45 minutes commute of Bristol Airport or willing to relocate.

Associated degree, ONC, HNC, or equivalent technical training or related experience is required, 18th Edition highly desirable.

Equivalence achieved through comparative work and life experience is acceptable.

Experience with mechanical and Air- conditioning Systems desirable

Experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment, essential.

Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized software installation and programs

What is the last date for applying to the job?

Which countries are accepted for this remote job?