Full-Time First Level IT Support Apprentice - Belgium (Remote)
EVERIENCE is hiring a remote Full-Time First Level IT Support Apprentice - Belgium (Remote). The career level for this job opening is Entry Level and is accepting Belgium based applicants remotely. Read complete job description before applying.
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EVERIENCE
Job Title
First Level IT Support Apprentice - Belgium (Remote)
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Belgium
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Job Details
- Assist the client with first level support
- Provide support for computer systems in case of hardware and software incidents
- Provide support of inventory units (monitors, local printers, local scanners, and notebookdocking stations) as well as support for local network printer systems
- Receive materials and spare parts, inventory, prepare for installation, install, and ensurefeedback to customers
- Always demonstrate excellent customer service
Technical/Business Skills
- Good technical knowledge of workplace environment and end-user services: Windows environment, O365, Mobile services, Mail services, Collaboration tools, MS TEAMS, etc. as well as inventory
- Monitoring and reporting of the production environment (dashboards, KPIs)
- Basic knowledge of Apple environment (iPhone)
- Incident and request processing (ITIL – ticket tracking)
- IT Support experience in a large enterprise environment (+ 400 users)
Essential experience/skills
- Attitude for providing positive customer service, interpersonal skills, sense of service, listening and analytical skills, team spirit
- Motivation and real desire to improve and learn
- Organized, able to work independently, pragmatic, and hands-on approach
- Spoken languages: English (fluent) AND Dutch (fluent)
- Location: based in Belgium, remote
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time First Level IT Support Apprentice - Belgium (Remote) at EVERIENCE is
11th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Belgium
] applicants. .
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