Full-Time Fraud Strategy Lead

• Reduce fraud losses through identification of trends and development of fraud strategies and business rules
• Improve the efficiency of fraud prevention processes
• Minimize negative customer experiences by understanding friction points and implementing technology-based solutions to manage trends

• Analyze fraud vectors across SquareTrade's platform
• Develop and maintain metrics and KPI’s that measure risk mitigation strategies
• Coordinate and strategize with our dedicated Fraud Operations team on policies, procedures, and investigative practices
• Manage and lead strategic initiatives and projects for both fraud prevention and business growth while managing customer experience
• Collaborate cross-functionally with various teams throughout the business
• Manipulate large amounts of complex data with data-driven analytical techniques
• Proactively identify new opportunities and strategies to strengthen controls, processes, and systems
• Work with internal teams and 3rd parties to monitor risk trends

• You collaboratively work with functional groups
• You have at least 3-5 years of experience in developing risk rules, strategies, policies, and procedures
• You can problem solve and have excellent analytical skills and knowledge of data abstraction (using SQL/R/SAS/Python/etc)
• You can effectively interact with senior leaders and executives to present complex findings
• You have experience with various fraud detection capabilities.

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