Full-Time Help Desk Engineer
Bit By Bit Inc is hiring a remote Full-Time Help Desk Engineer. The career level for this job opening is Experienced and is accepting Worldwide based applicants remotely. Read complete job description before applying.
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Bit By Bit Inc
Job Title
Help Desk Engineer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Worldwide
Salary
MONTH $1200 - $1500
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Job Details
About BitByBit (BBB): BitByBit is seeking a skilled and dedicated Help Desk Engineer to provide technical support and customer service to US-based clients.
Responsibilities:
- Deliver exceptional customer service via phone and email.
- Manage and update support tickets.
- Provide remote desktop support for Windows, Mac computers, and Android/iOS mobile devices.
- Troubleshoot network and server issues.
- Deploy and manage antivirus solutions, backups, and applications.
- Administer Microsoft Active Directory, file servers, and email systems.
- Perform website and DNS administration tasks.
- Manage virtual servers using VMware Vsphere, ESXi, and Microsoft Hyper-V.
Requirements:
- Strong time-management, prioritization, multi-tasking, and problem-solving abilities.
- Exceptional critical, analytical, and strategic thinking.
- Strong command of the English language.
- Administration of Windows Servers.
- Experience with Microsoft O365 administration.
Preferred:
- Experience in a Managed Services IT environment.
- Bachelor’s degree in a technical field or equivalent experience.
- Relevant certifications (Microsoft, Apple, CompTIA, Cisco, Fortinet).
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Help Desk Engineer at Bit By Bit Inc is
30th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Worldwide
] applicants. .
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