Full-Time HVAC Product Technical Support Engineer (Remote)
Bosch-HomeComfort is hiring a remote Full-Time HVAC Product Technical Support Engineer (Remote). The career level for this job opening is Experienced and is accepting Norman, OK based applicants remotely. Read complete job description before applying.
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Bosch-HomeComfort
Job Title
HVAC Product Technical Support Engineer (Remote)
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Norman, OK
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Job Details
We are seeking a detail-oriented and analytical HVAC Product Technical Support Engineer to join our remote team based in Norman, United States. In this role, you will provide efficient and organized technical support for our HVAC products, ensuring customer satisfaction and product reliability.
- Offer remote technical support to customers, dealers, and field technicians for HVAC products
- Analyze and troubleshoot complex HVAC system issues
- Develop and maintain technical documentation, including user manuals and troubleshooting guides
- Collaborate with the product development team to improve product features and resolve technical issues
- Stay up-to-date with industry trends, standards, and regulations
- Provide training and guidance to junior team members and customers on HVAC products
- Manage and prioritize multiple support tickets efficiently
- Contribute to the development of knowledge base articles and FAQs
Requirements:
- Bachelor's degree in Mechanical Engineering, HVAC Technology, or related field
- 3-5 years of experience in HVAC technical support or a related field
- In-depth knowledge of HVAC systems and products
- Strong troubleshooting and analytical skills
- Excellent technical writing abilities
- Proficiency in remote support tools and technologies
- Outstanding customer service and communication skills
- HVAC certifications (e.g., NATE, EPA) preferred
- Familiarity with industry standards and regulations
- Ability to work independently and manage time effectively in a remote environment
- Strong attention to detail and organizational skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time HVAC Product Technical Support Engineer (Remote) at Bosch-HomeComfort is
24th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Norman, OK
] applicants. .
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