Full-Time IAO Assistance Consultant

Job Responsibilities:

• Provide phone and on-site support to RTR users (Romania and Turkey) for IAO programs and applications.
• Ensure knowledge transfer and training on programs and applications, adhering to client rules and methodologies.
• Maintain regular communication with Corporate teams and transmit relevant information to users.
• Provide functional support regarding design and quality, complying with client standards.
• Address user requests in case of major application difficulties.
• Identify and report technical malfunctions to application or network administrators.
• Participate in tests for application malfunctions or updates.
• Organize and lead tutoring sessions to help users deepen their knowledge of NewPDM.

Qualifications:

• Master's degree in Mechanical/Mechatronic/Industrial Engineering
• 1-3 years of experience
• Strong knowledge of IAO Product applications (CATIA V5; V6; PQA; E3D), PDM (NewPDM - Numerical Mockup, Process, DOCING, TESTING, CALCULATION; SIGN, One TD, One View, LUP, Process (CAD layout, LINX; ROBCAD; GEOM; SISPEO, Fcomp; ProSPR; DOC Process; SACDICA; GEDELEC; CARELEC; DELMIA D5), Visview, Okyz, SELFWEB, Adobe Pro Extended, ServiceNow
• Advanced English/French language skills
• Strong interpersonal and transversal communication skills
• Organization and prioritization skills
• Analytical and synthesis skills

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